Step One
Book Your Repair
Book online, call or WhatsApp. Tell us your fridge brand, what it's doing (for example, not cooling or leaking) and your address.
FRIDGE NOT COOLING? Leaking, freezing up, noisy or food starting to spoil? Book an on-site fridge repair today, with a clear quote before any work starts.
Fridge brands: Defy • Samsung • LG • Hisense • Bosch • Whirlpool • KIC • Smeg
Serving Johannesburg, Sandton, Randburg, Midrand, Roodepoort, Centurion, Alberton, Edenvale, Benoni, Pretoria and nearby areas.
Common fridge problems
Find your problem below. Our technician confirms the actual fault at your home and quotes before any work starts.
The light works, but the inside is warm or only slightly cool.
Usually: a gas leak needing a regas, a faulty thermostat, fan or starter relay.Ice cream goes soft or frozen food starts to thaw.
Usually: a defrost fault, blocked airflow, low gas or a failing compressor.Water pooling inside the fridge or on the floor underneath.
Usually: a drainage fault, a cracked drip tray or a water line fault.Thick ice builds up on the back wall or in the freezer.
Usually: a defrost heater, timer or sensor fault, or a worn door seal.Buzzing, clicking, rattling or grinding that wasn't there before.
Usually: a fan motor, a compressor starting relay or a loose part.The motor never seems to switch off, and your electricity use goes up.
Usually: low gas, a thermostat or fan fault, or a worn door seal.Vegetables, milk or drinks freeze on the fridge shelves.
Usually: a faulty thermostat, temperature sensor or air damper.No light, no sound, or it trips the power, often after load-shedding.
Usually: a power surge damaging the control board, relay or compressor.Fridge & Freezer Brands
We repair many leading refrigerator and freezer brands, including single-door, double-door, side-by-side and combination fridge-freezer models across Gauteng.
Why choose EZ for your fridge
When your fridge stops, your food is on the clock. Here's what you can expect when you call us.
No emptying and transporting a heavy fridge. We diagnose and repair most faults right where it stands.
We find the fault and give you a clear quote before anything is done. Go ahead, and the call-out fee is waived.
A broken fridge can't wait. Book early and we'll aim to get to you the same day, depending on your area.
Regas, compressors, thermostats, fans, defrost and control boards on Defy, Samsung, LG, Hisense, Bosch, KIC and more.
Completed repairs are covered on the parts and workmanship for the specific repair we did.
What we repair
Repaired in your kitchen, on all major brands.
For cafés, restaurants and shops, where every hour of downtime costs stock.
What we repair
Repaired in your kitchen, on all major brands.
For cafés, restaurants and shops, where every hour of downtime costs stock.
Our Fridge Repair Process
From booking to final testing, you know what's happening at every step. We find the fault at your home and give you the price before any work starts. No surprises.
Book online, call or WhatsApp. Tell us your fridge brand, what it's doing (for example, not cooling or leaking) and your address.
The technician checks the cooling system, thermostat, fans, defrost parts, relay and controls to find exactly what's causing the problem.
We explain the fault and give you the price. Nothing is done until you approve it, and the call-out fee is waived if you go ahead.
We complete the repair and check that the fridge is cooling properly before we leave, backed by a 6-month repair guarantee.
Fridge repair questions
Quick answers on cost, booking, common fridge faults, food safety and our guarantee. Can't find yours? Ask us directly.
We diagnose the fault and give you a quote before any work starts. If you accept the quote, the call-out fee is waived. If you decide not to go ahead, the call-out or diagnostic fee is payable.
Same-day visits are often available, depending on your area and the time you book. Many fridge repairs are finished on the first visit. If a specific part has to be ordered, we'll tell you how long it should take.
Common faults like thermostats, fans, relays, defrost parts, door seals and regassing are usually far cheaper than buying a new fridge, especially for larger or side-by-side models. If a repair wouldn't make sense because of the fridge's age or parts availability, we'll tell you honestly in the quote.
We repair fridges across Johannesburg, Sandton, Randburg, Fourways, Roodepoort, Midrand, Centurion, Pretoria, Alberton, Edenvale, Germiston and nearby areas. Send us your suburb to confirm availability.
Usually, yes. Common causes are a gas leak needing a regas, a faulty fan, thermostat or starter relay, or a defrost fault blocking airflow. Our technician tests the fridge on-site to find the actual cause before quoting.
Yes. If your fridge has lost gas, we find and repair the leak first, then regas it, so the problem doesn't come straight back. Simply topping up gas without fixing the leak is a waste of money.
The most common causes are a blocked drainage channel, a cracked drip tray, or a water line fault on fridges with ice makers or dispensers. Leaks can damage floors and cabinets, so it's worth having it checked early.
Power often returns with a surge, which can damage the control board, relay or compressor. If your fridge won't start, keeps tripping the power or stops cooling after an outage, it needs testing. These faults are usually repairable.
We repair Defy, Samsung, LG, Hisense, Bosch, Whirlpool, KIC, Smeg, AEG, Siemens, Beko and many other brands, depending on the model and parts availability.
Yes, including display fridges, bottle coolers, wine fridges and prep counters for cafés, restaurants and shops. Send us the equipment type and the fault so we can confirm the right technician.
Keep the doors closed. A closed fridge keeps food cold for about 4 hours, and a full freezer for up to about 48 hours. Food that has been above about 5°C for more than a couple of hours should be thrown away to be safe.
Yes. Completed repairs carry a 6-month parts and workmanship guarantee on the specific repair we did, subject to our guarantee terms.