Legal & Privacy

EZ Appliances Repairs Privacy Policy

Learn how EZ Appliances Repairs handles website information, customer details, cookies and the use of content available through our website.

About this policy

This Privacy Policy explains how EZ Appliances Repairs handles information provided through this website and outlines the terms that apply when accessing or using our online content and services.

Website Terms & Conditions

EZ Appliances Repairs and the content available through this website are provided for informational purposes. By accessing or using the website, you agree to the applicable terms and conditions relating to the use of this website.

We reserve the right to change, modify, add or remove portions of these terms when necessary. Visitors are encouraged to review this page periodically for updates.

Customer Privacy

EZ Appliances Repairs takes reasonable measures to protect the confidentiality, security and accuracy of personal information supplied through the website or during service enquiries.

Personal information may include details such as your name, address, telephone number, email address and information relating to your service request.

Why we may need this information: customer details help us respond to enquiries, arrange technician visits, communicate about repairs and provide requested services.

We process personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act, 2013 (POPIA).

Cookies & Website Usage

This website may use cookies and similar technologies to support website functionality and understand how visitors interact with the website.

We may use services such as Google Analytics and Google Ads to measure website activity, advertising performance and conversions. These services may use cookies, device information or similar technologies where permitted by law.

You can manage cookies through your browser settings. Some website functionality may be affected if certain cookies are disabled.

Where consent is required by applicable law, we will seek consent before using non-essential cookies or related technologies for advertising or measurement purposes.

Advertising & Conversion Measurement

EZ Appliances Repairs may use services provided by Google, including Google Ads and Google Analytics, to understand how customers interact with our website and advertising and to measure the effectiveness of our marketing.

Where permitted by law, information you provide directly to us, such as your telephone number or email address, may be securely processed and shared with Google for conversion measurement, advertising attribution and advertising performance purposes.

Google may process this information in accordance with its own privacy policies and applicable data protection requirements. We do not sell customer personal information.

Enhanced conversion measurement: information used for advertising measurement may be matched with Google data to help us understand whether an enquiry or service request resulted from our advertising. Where consent is required by applicable law, we will obtain it before using personal information for these purposes.

You can learn more about how Google handles information by visiting Google's Privacy Policy .

Data Sharing & Service Providers

We may share limited personal information with trusted service providers that help us operate our website, communicate with customers, deliver repair services, maintain business systems, analyse website performance or measure advertising results.

These service providers may include website hosting, analytics, advertising, communications and business administration providers. Information is shared only where reasonably necessary for the relevant service and subject to applicable privacy and data protection requirements.

We may also disclose personal information where required by law, regulation, court order or another lawful process.

Data Retention & Your Rights

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, meeting legal obligations and measuring advertising performance.

Subject to applicable law, you may request access to, correction of or deletion of personal information we hold about you, or object to certain processing of your personal information.

To make a privacy-related request, please contact us using the details in the Contact Us section below.

Contact Us

If you have questions about this Privacy Policy, our website terms or the handling of information submitted through the website, please contact EZ Appliances Repairs.

Email: info@ezappliancesrepairs.co.za


Questions about our Privacy Policy?

Contact EZ Appliances Repairs if you need assistance regarding website privacy, information or our terms.

075 257 1348 Book Online